How to delete a Twinby account, hide your profile or take a break

Twinby has three separate actions that people constantly mix up: hiding the profile, deleting the app and deleting the account. The consequences differ, and the cost of getting it wrong is measured in charges and in matches erased for good.

Here is what each one does and the order to do them in if you want to leave without loose ends. The full breakdown of the app lives on how Twinby works.

Three different actions

Hide the profile. Your profile stops showing to other people, but the account stays yours. Current matches remain accessible, chatting still works, test results stay in place. It is a reversible pause: switch it back and you return to the feed with the same profile.

Delete the app. None of the above happens. The account stays, the profile keeps showing to other people, and an active subscription keeps charging. This removes an icon from your screen, not your presence from the app.

Delete the account. Everything is erased: the profile, the photos, the test results, matches and conversations. None of it can be restored. This one is final.

If you are unsure which of the three you need, a simple rule works. Want a break — hide the profile. Want to leave for good — delete the account, but cancel the subscription first.

How to hide your Twinby profile

Hiding is done in the profile settings. Once it is on, the profile leaves other people's feeds, new likes stop arriving, and everything else keeps working.

Worth knowing about a pause. The likes you sent before hiding do not disappear: if someone reaches your card and likes you back, a match still forms. Existing conversations stay available on both sides.

Hiding does not cancel a subscription. If Premium is paid for and renewal is on, the charges continue while the profile sits hidden. For a break longer than a month it is worth switching off renewal separately — how that works is covered on the page about the Twinby subscription.

How to delete a Twinby account

Deletion is done in the app settings, under "Delete account".

The right order is this:

1. Cancel the subscription if one is active. That happens outside Twinby, wherever you paid: in Apple ID settings, in the Google Play subscriptions section, or through support if you paid on the website. Reaching those settings gets harder once the account is gone, and the charges will not stop on their own.
2. Save what you need. Contacts for people you are already talking to, conversations you would rather not lose. After deletion there is no access to any of it.
3. Delete the account in the profile settings.
4. Delete the app if you no longer need it. This is the last step, not the first.

What happens after deletion

The profile disappears from other people's feeds. Matches vanish on both sides, conversations become inaccessible, test results and uploaded photos are erased.

Your likes go with the profile. From the other side that looks like a like that disappeared — the usual reason people find likes missing from their incoming list.

A deleted account cannot be restored. Coming back later means starting from scratch: photos again, tests again, moderation again. For that reason, hiding the profile beats deletion for a temporary break almost every time.

If charges continue after deletion

The most common situation: someone deletes the app or the account and the money keeps going out.

There is one cause — subscription renewal stayed switched on in the app store. Deleting an account in the app and cancelling a subscription in the App Store or Google Play are independent actions, and the first does not perform the second.

What to do: open Apple ID settings or Google Play, find the subscription in the list and switch off renewal. If a period has already been charged, request the refund from the platform that took the payment. The full procedure is on the page about the Twinby subscription.

Should you delete the profile at all

Sometimes the decision to leave is not about being tired of the app but about getting no result. When a profile has sat there for a month with no likes, deleting it looks like the logical ending.

The cause usually takes an evening to fix: unfinished tests and an incomplete profile, too few photos, an unreadable main shot, a bio with no concrete detail. The breakdown is on the page about Twinby likes and matches.

Before erasing an account with no way back, it is worth hiding the profile, putting it in order and returning to the feed refreshed. The ProRoast Profile Analyzer shows what registers first in your profile and what is holding the response back.

Short answers

How do I delete my Twinby profile?

The app settings have a "Delete account" option. Cancel the subscription first, wherever you set up the payment, or the charges will continue.

What is the difference between hiding a profile and deleting an account?

Hiding is reversible: the profile leaves other people's feeds while the account, matches, conversations and test results stay. Deletion is final: everything is erased with no way to restore it.

Does deleting the app delete my Twinby account?

No. The account stays active, the profile keeps showing to other people, and the subscription keeps charging. Deleting the app cancels nothing.

Can a deleted Twinby account be restored?

No. The data is erased permanently, and returning to the app means signing up from scratch, photo moderation included.

What happens to matches after deleting the account?

They disappear on both sides and the conversations become inaccessible. The likes you sent vanish along with the profile.

How do I switch my Twinby profile off temporarily?

Hide the profile in the settings. It is a pause without losses: the profile is not shown to others, while access to current matches and conversations stays, and you can return at any point.

Why am I still being charged after deleting?

Because subscription renewal stayed switched on in the App Store or Google Play. Cancelling a subscription and deleting an account are independent actions, and renewal has to be switched off separately.

What to do with this

Leaving Twinby always runs in the same order: cancel the subscription where you paid, delete the account in the settings, and only then the app itself. Done in reverse, it ends with charges for a profile you no longer use.

And if the urge to delete comes from silence in the likes, hiding the profile and fixing it first makes more sense. That is exactly what ProRoast helps with: choosing the photos and building a bio someone can reply to.